Shipping policy
This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders. Please read this policy carefully before making a purchase.
Shipping Destinations
ComfyHome currently ships to customers within the following territories:
- United States.
- United Kingdom.
- Australia.
We apologize for any inconvenience if your location is not currently included in our shipping destinations.
Order Processing Time
Upon placing an order, please allow 2-3 business days for our team to process and prepare your order for shipping. We strive to ship all orders as quickly as possible, and we appreciate your patience during peak seasons or unforeseen circumstances that may cause minor delays.
Shipping Costs
ComfyHome is pleased to offer free shipping on all orders. We believe in providing a seamless shopping experience, and free shipping is one way we aim to achieve that for our valued customers.
The shipping fee will be waived for all orders, regardless of the order value or destination. You can enjoy the convenience of free shipping on every purchase made through our online store.
Please note that while shipping is free, any applicable taxes, customs duties, or other fees related to international orders may still apply and are the responsibility of the customer.
Tracking Information
Once your order has been shipped, we will provide you with a tracking number and relevant carrier information via email. You can use this information to track the progress of your shipment through the carrier's website or tracking portal.
Damaged or Lost Shipments
At ComfyHome, we take great care to ensure that your items are securely packaged to minimize the risk of damage during transit. However, in the rare event that your order arrives damaged or is lost during shipment, please contact our customer support team within 48 hours of receiving your order. We will work with you to resolve the issue promptly and provide a suitable resolution.
Shipping Policy Updates
ComfyHome reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes made will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about any revisions.